We work hard to deliver high-quality products, in excellent condition, to your residence. If for any reason you’re not completely satisfied with your purchase, unused merchandise can be returned by contacting our customer service department. We do not charge a restocking fee.
Returns for Unused Products
We can process returns for unused products and refunds only for items purchased from us. To set up a return for unused products purchased online, contact customer service within 30 days from the day your order shipped. If you are returning a product because we made an error in your order, we will promptly send you the correct item at no additional cost and we will schedule and pay for return shipping. Please contact our customer service and advise of the incorrect item received.
To receive a refund, please make sure of the following:
We are not responsible for lost or damaged shipments. You must contact us to file a lost shipment freight claim with the respective shipper. We recommend you to retain your tracking number after shipping your product.